Protecting your privacy is important to North Side Insurance, Inc. We want you to understand what information we collect and how we use it. In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information. The following policy serves as a standard for all North Side Insurance, Inc. employees for collection, use, retention, and security of nonpublic personal information.
What Information We Collect
We may collect “nonpublic personal information” about you from the following sources:
Information we receive from you on applications or other loan and account forms;
Information about your transactions with us, our affiliates or others; and
Information we receive from third parties such as credit bureaus.
“Nonpublic personal information” is nonpublic information about you that we obtain in connection with providing a financial product or service to you. For example, nonpublic personal information includes information regarding your account balance, payment history, and overdraft history.
What Information We Disclose
We are permitted under law to share information about our experiences or transactions with you or your account (such as your account balance and your payment history with us) with companies related to us by common control or ownership (“affiliates”). We also may share additional information about you or your account (such as information we receive from you in applications and information from credit reporting agencies) with our affiliates. You may direct us not to disclose to our affiliates, information that does not relate solely to our affiliates’ experiences or transactions with you or your account (such as the application information and credit bureau information) by calling us at 1-641-664-2362.
We also are permitted under law to disclose nonpublic personal information about you to “nonaffiliated third parties” (i.e., third parties that are not member of our corporate family) in certain circumstances. For example, we may disclose nonpublic personal information about you to such third parties to assist us in servicing your account with us; to government entities in response to subpoenas; and to credit bureaus. We do not disclose any nonpublic personal information about you to any other third parties, except as permitted by law.
Our Security Procedures
We also take steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
"I have used insurance products from North Side Insurance since our return to Centerville. North Side has always been very responsive to my questions and has strived to give me the best value of insurance product for the best price. I do not hesitate in endorsing North Side Insurance and recommend them very highly for personal and business insurance products."Ray Tresemer
"The associates at North Side Insurance were so helpful to our family when we were looking for health insurance to replace my group insurance through Rubbermaid when it closed. They truly hunted for the best coverage to suit our needs and circumstances."Lisa Eddy
"We’ve been very pleased with the service. The staff has always been good to us and worked to get us the best prices."Denise Larson
"My late husband and I have had insurance with North Side Insurance for many years. He was always pleased with their services. Now that I am alone, they go out of their way to be helpful – always answering questions. They are very friendly. They are to be complimented on their services. Thank you!"Sally M. Bauer
"North Side has always taken care of my needs without having to go through robo calls."Steve C. Sprouse
"When we lost our house and belongings to a fire, the agents of North Side Insurance in Centerville were great. They helped file the claims, deal with the adjustors, and offered friendship and compassion during a very difficult time. That personal touch is priceless. We prefer having our local agent. A visit to the office is like visiting with friends. Everyone knows you and your family. The office atmosphere is always warm and friendly."David & Gayle Johnson